Tips, Guides and FAQs

IAO has developed guides, best practices and other documentation to support the effective management of government records:

Advanced Communication and Collaboration Services (ACCS tools)	Guides for Office Communicator, Groove, One Note, Live Meeting, and SharePoint.
Email management	Recommended Practices and FAQs for managing your email effectively
Office Recordkeeping System (PDF 86 KB)	Fact sheet outlining the elements of an "office recordkeeping system"
EDRMS/ TRIM Training	Guidelines and training exercises
EDRMS/ TRIM Tips	Short guides on individual topics
EDRMS/TRIM Implementation	Resources for TRIM projects
Records Management Training	Managing Government Records module
Records Preservation – Water damaged records (PDF 22.8 KB)	A checklist providing some initial steps to take when records have been damaged by water/flooding
SharePoint (PDF 125 KB)	Guide to managing records posted to SharePoint sites
Other Jurisdictions	Links to information management programs and projects in other jurisdictions