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Ministry of Citizens' Services

Strategic Infrastructure

A major challenge facing government is to find innovative ways to manage rising technology costs and to meet the demand of citizens to continually improve delivery and access to services.

In order for citizens to be able to access government program services when and where they need to, the supporting technology infrastructure must be sustainable through continual investment.

Recognizing this, government has developed an innovative approach to leverage its spending by collaborating with the broader public sector and together they form the Greater Public Sector or GPS.  The GPS collectively represent significantly increased purchasing leverage with respect to large technology infrastructure contracts. 

This kind of collaboration benefits citizens by lowering costs to procure services and building new efficiencies into how government does business. For example, the aggregated cost of several individual procurements by different government organizations for the same service can be millions of dollars.  Alternatively, contracting collectively for the same service that the GPS requires eliminates costly duplication and facilitates opportunities for groups to strategically align their requirements to gain greater savings or benefits.

It is this kind of thinking that led to the creation of the Strategic Infrastructure (SI) division within the Ministry of Citizens’ Services. SI is mandated to facilitate opportunities for GPS organizations to leverage their common information technology needs and thereby gain benefits significantly larger than they could by themselves.

Through competitive procurement processes, strategic long-term contracts are established with IT service providers to deliver cost effective solutions where the benefits increase over time for all stakeholders, as additional buyers on-board to the contracts. 

To learn more about Strategic Infrastructure's technology solutions, customers and processes, follow the links to the left.

Technology Infrastructure: includes tools and equipment such as computer hardware, software, printers and copiers, storage devices, servers, data centres.

si laptop 

Telecommunications:
network and telephone services, including long distance, conferencing and internet connection services.

si orbiter 

See the links to the left to review each of the current technology infrastructure solutions SI is developing
and managing.