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Environmental Emergencies: 1 800 663-3456
Environmental emergencies include hazardous or toxic spills, discharges, emissions, as well as dyke and dam failures, debris flows and floods.
Report All Poachers and Polluters (RAPP):
Toll-free hotline: 1 877 952-7277 (RAPP)
Telus Mobility users: #7277
Available 24 hours a day, seven days a week, RAPP is the B.C. Conservation Officer Service’s toll-free hotline and web-based contact service.
It allows the public to report known or suspected poachers and polluters – anonymously and without risk of confronting the offender.
The RAPP hotline should also be used to report wildlife-human interactions where public safety may be at risk.
The Ministry of Environment's mailing address is:
PO BOX 9339 STN PROV GOVT
VICTORIA BC V8W 9M1
Telephone: 250 387-1161
Fax: 250 387-5669
Honourable Terry Lake
PO BOX 9047 STN PROV GOVT
VICTORIA BC V8W 9E2
Telephone: 250 387-1187
Fax: 250 387-1356
Deputy Minister's Office
Telephone: 250 387-5429
Government Communications and Public Engagement
For media enquiries, please contact:
Telephone: 250 387-9973
Fax: 250 356-6464
Other Branches or Divisions
Staff in local ministry offices can assist with enquiries. Office addresses and phone numbers are available on-line, see the following:
Vendor Complaint Review Process (VCRP)
For information and contact information, please go to Vendor Complaint Review Process.