Hours of contact for Employment & Assistance Offices: 9AM to 4PM (Pacific Standard Time) Monday to Friday. Closed between noon and 1PM.
Hours of contact for phone service: 9AM to 4PM (Pacific Standard Time) Monday to Friday.
* closed on statutory holidays as well as on Easter Monday and Boxing Day.
Note: Possible extended hours in some offices.
Locate an office in your community:
- Employment and Assistance Offices:
- Sorted by region (includes regional offices)
- Sorted by city/town
Family Maintenance Offices
Headquarters/Administrative Offices
SD Toll Free Phone Numbers
BC Government Telephone Directory
Government Agent Offices (providing SD Services)
For information on service delivery changes, see:
Information for Clients
If you are unable to locate an office for your community:
Call the ministry's Automated Telephone Inquiry (ATI) toll free information line at: 1 866 866-0800 (available in BC only) This number provides toll-free access to information about ministry programs and services 24 hours a day, 7 days a week.
Service BC
Service BC will refer callers to the appropriate SD office and transfer callers free of charge.
Hours of operation for Service BC are 7:30am to 5:00pm (PST) -- Monday through Friday.
In Victoria call: 250 387-6121
In Vancouver call: 604 660-2421
Elsewhere in BC call: 1 800 663-7867
Outside British Columbia: 1 604 660-2421
Email address: EnquiryBC@gov.bc.ca
Telephone Device for the Deaf (TDD)
In Vancouver call: 604 775-0303
Elsewhere in BC call: 1 800 661-8773
Minister's Office
HONOURABLE MOIRA STILWELL, M.D.
PO BOX 9058 STN PROV GOVT
VICTORIA BC V8W 9E1
Telephone: 250 356-7750
Fax: 250 356-7292
e-mail the Minister
Deputy Minister's Office
Mark Sieben
Telephone: 250 387-2325
Fax: 250 387-5775
Government Communications and Public Engagement
PO BOX 9933 STN PROV GOVT
VICTORIA BC V8W 9R2
Communications Director
Susan Mader
Telephone: 250 387-6489
Fax: 250 356-7801
Communications Manager and Media Relations Contact
Joanne Whittier
Telephone: 250 356-1670
Fax: 250 356-7801
Other Contact Information
Office addresses and phone numbers are available on-line:
Offices are also listed in the blue pages of the telephone book, under Government of British Columbia.
