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Online Resources - BC Employment & Assistance

Online Resources

Welcome to the Ministry of Social Development and Social Innovation Online Resource.

The Online Resource (OLR) is a one-stop source for all BCEA policy, procedures and program information for eligibility for ministry employment and assistance programs.

For access to the index, click here.

Information in the Online Resource is organized into Topic Categories.

  • To view an expanded list of available Topics, click on the appropriate category and then on the desired topic to have its home page displayed.
  • Topic home pages provide an overview and links to relevant acts and regulations, policy, procedures, contacts, rate tables and resources for the public, such as fact sheets and brochures.
  • Topics are updated regularly to provide the most current information available.

For more information on how to use the Online Resource and the index, please visit our Navigation Tips page.

Table of Contents listing all the Topics of the OLR is also available to assist you. You can open this Table of Contents and go directly to any Topic home page.

What's New

October 15, 2014

Verification and Eligibility

Procedures have been updated regarding adding a dependent child to a case.

October 8, 2014

Verification and Eligibility

The 2015 Cheque Issue Schedule and full Cheque Date schedule have been updated in Resources for Staff and Resources for Clients.

October 3, 2014

Verification and Eligibility

Policy and procedures have been updated to reflect the treatment of previous HST credits and update the income code for the BC Sales Tax Credit.

October 1, 2014

General Supplements

The rate table has been updated to reflect increase in federal OAS/GIS rates, effective October 1, 2014.

September 30, 2014

Verification and Eligibility

This topic has been updated to provide greater detail and clarification of the Eligibility Review (ER) process.

This topic has been updated to confirm that third party checks are a mandatory part of conducting an Eligibility Review.

Verification and Eligibility

Hardship

Policy has been updated to exempt as an asset and income, payments granted by the government of BC under the Temporary Education Support for Parents program, for income, disability, and hardship assistance.

September 24, 2014

Health Supplements

Policy has been amended to include an updated list of contracted medical equipment service providers.

September 12, 2014

Verification and Eligibility

Hardship

The Consent to Deduction and Payment, Canada Pension Plan, ISP1613 form is no longer available in Forms and Letters. A link  has been added to Resources for Staff to the Service Canada ISP1613 form for staff to use.

September 10, 2014

Verification and Eligibility

This topic has been updated to reflect that the Monthly Report can be submitted online, for clients who are registered for My Self Serve.

August 19, 2014

Hardship

This topic has been updated to clarify that money paid or payable from a fund established by the government of British Columbia, the government of Canada and the City of Vancouver in relation to a recommendation in the final report of the Missing Women Commission of Inquiry is also exempt as income and an asset  for hardship assistance.

August 12, 2014

Verification and Eligibility

Procedures have been amended in this topic to provide information on the online fraud allegation reporting form for public use. The link to the website for the online form has also been added to Resources for Clients.

Procedures have been further amended in this topic to provide greater clarity on the years of access authorized by both the previous and current CRA consent forms, as well as to provide additional information regarding allegations of undeclared income.

July 31, 2014

Application

This topic has been updated to add domestic violence resources to Resources for Staff and Resources for Clients.

General Supplements

This topic has been updated to reflect that a Credit Memo Service Request is to be initiated for debt reversal when a utility security deposit is issued in error or cancelled.

July 21, 2014

Verification and Eligibility

Policy has been updated regarding when a trustee allocates trust income to a client on their tax return, without actually paying the income to the client.

July 18, 2014

General Supplements

The federal government has increased the maximum national child benefit supplement rates. The General Supplements Rate Table has been updated to reflect this increase in the Family Bonus Supplement.

July 10, 2014

Employment Planning and Exemptions

Employment Programs and Community Services

Topics have been updated to reflect changes to employment-related procedures and resources.

July 2, 2014

General Supplements

Rate table has been updated to reflect an increase in federal OAS/GIS rates, effective July 1, 2014.

June 26, 2014

Application

Policy and procedures have been updated to align with changes to intake.

June 10, 2014

Employment Planning and Exemptions

Employment Programs and Community Services

Program Administration

Topics have been updated to reflect the removal of the Employment Readiness Information Questionnaire (ERIQ) from the Self Serve Assessment and Application (SSAA) tool.