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Online Resources - BC Employment & Assistance

Online Resources

Welcome to the Ministry of Social Development and Social Innovation Online Resource.

The Online Resource (OLR) is a one-stop source for all BCEA policy, procedures and program information for eligibility for ministry employment and assistance programs.

For access to the index, click here.

Information in the Online Resource is organized into Topic Categories.

  • To view an expanded list of available Topics, click on the appropriate category and then on the desired topic to have its home page displayed.
  • Topic home pages provide an overview and links to relevant acts and regulations, policy, procedures, contacts, rate tables and resources for the public, such as fact sheets and brochures.
  • Topics are updated regularly to provide the most current information available.

For more information on how to use the Online Resource and the index, please visit our Navigation Tips page.

Table of Contents listing all the Topics of the OLR is also available to assist you. You can open this Table of Contents and go directly to any Topic home page.

What's New

March 27, 2015

Health Supplements and Programs

Policy has been updated to include guidelines for the use of non-contracted medical equipment service providers.

March 23, 2015

Persons with Disabilities Designation

This topic has been updated to provide additional information for staff who are providing income supports to youth with special needs who are transitioning from government care.

March 18, 2015

Health Supplements and Programs

This topic has been updated to clarify that persons leaving Hardship Assistance are not eligible for MSO.

March 9, 2015

Health Supplements and Programs

The Overviews in these topics have been updated to reflect that the Equipment and Assistive Technology Initiative (EATI) program ended on August 29, 2014. The ministry will fund equipment/technology repairs for all former participants until March 31, 2015, and expects to refer participants to other programs and services after March 31, 2015.

January 28, 2015

Verification and Eligibility

Policy has been updated to clarify eligibility for assistance due to payments made by a committee from assets held by a client versus payments made by a committee from a client's trust.

January 19, 2015

Verification and Eligibility

Employment Strategy for Persons with Disabilities

Health Supplements and Programs

Effective January 1, 2015, the annual earnings exemption (AEE) has been expanded to all PWD cases. PWD cases will no longer have a monthly earnings exemption. All clients receiving disability assistance will automatically be set up with the AEE beginning in 2015 – no registration is required. Policies and procedures in these topics have been updated accordingly.

OIC #666 (BC Reg. 226/2014) amended the Employment and Assistance for Persons with Disabilities Regulation effective January 1, 2015.

January 1, 2015

Verification and Eligibility

Effective January 1, the Ministry of Health introduced new client rates for residential care services and assisted living services in BC. Policy, procedures, and the rate table have been updated to reflect this change.

January 9, 2015

Verification and Eligibility

Policy has been updated to allow a supervisor to use their discretion to accept other proof of identity for a dependent child.

January 7, 2015

Verification and Eligibility

Students' Assistance policy has been clarified to indicate that EPBC supports (excludes living supports) are not considered income and now includes a full list on what is exempt when the income is from government training and other programs.

December 17, 2014


Policy has been amended to clarify that Fair PharmaCare refunds are exempt as income and assets for hardship assistance.

December 9, 2014


General Supplements

Topics have been updated to provide clarification of "imminent threat to the physical safety" in relation to eligibility for the Moving, Transportation, and Living Costs Supplement.

November 24, 2014

Effective November 24, 2014, the final phase (Phase 4) of Integrated Case Management (ICM) is implemented. As a result, housekeeping changes have been introduced throughout several topics to update systems-related text within the topics.

November 24, 2014

Employment Planning and Exemptions

Employment Programs and Community Services

Topics have been updated to reflect that when a client does not currently meet EPBC referral criteria, but is otherwise suitable for EPBC referral, a dual employment plan is to be created.

Verification and Eligibility

This topic has been updated to reflect an update to the child status notification process. 

Program Administration

Verification and Eligibility

Topics have been updated to reflect the retirement of the Fraud Allegation and Reporting System (FARS).

November 3, 2014

Health Supplements and Programs

Topics have been updated to reflect that as of November 1, 2014, requests for exceptions for eyeglasses and replacement of dentures, and requests for contact lenses and orthodontic coverage should be sent directly to Pacific Blue Cross instead of the Health Assistance Branch.

October 15, 2014

Verification and Eligibility

Procedures have been updated regarding adding a dependent child to a case.

October 8, 2014

Verification and Eligibility

The 2015 Cheque Issue Schedule and full Cheque Date schedule have been updated in Resources for Staff and Resources for Clients.

October 3, 2014

Verification and Eligibility

Policy and procedures have been updated to reflect the treatment of previous HST credits and update the income code for the BC Sales Tax Credit.

October 1, 2014

General Supplements

The rate table has been updated to reflect increase in federal OAS/GIS rates, effective October 1, 2014.