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Online Resources - BC Employment & Assistance

Online Resources

Welcome to the Ministry of Social Development and Social Innovation Online Resource.

The Online Resource (OLR) is a one-stop source for all BCEA policy, procedures and program information for eligibility for ministry employment and assistance programs.

For access to the index, click here.

Information in the Online Resource is organized into Topic Categories.

  • To view an expanded list of available Topics, click on the appropriate category and then on the desired topic to have its home page displayed.
  • Topic home pages provide an overview and links to relevant acts and regulations, policy, procedures, contacts, rate tables and resources for the public, such as fact sheets and brochures.
  • Topics are updated regularly to provide the most current information available.

For more information on how to use the Online Resource and the index, please visit our Navigation Tips page.

Table of Contents listing all the Topics of the OLR is also available to assist you. You can open this Table of Contents and go directly to any Topic home page.

What's New

April 17, 2014

Health Supplements and Programs

The Overviews in these topics have been updated to reflect the conclusion of the Equipment and Assistive Technology Initiative. Resources for Clients have also been updated to include a link to the Work BC website.

April 14, 2014

Program Administration

Procedures and Forms and Letters have been updated to reflect the removal of two financial management template letters.

March 25, 2014

Decisions, Reconsideration, and Appeal

Policies and procedures have been updated in regard to the effective date of eligibility for reconsideration decisions, effective December 13, 2013.

March 17, 2014

Verification and Eligibility

Policy has been updated to reflect that money paid or payable from a fund established by the government of British Columbia, the government of Canada and the City of Vancouver in relation to a recommendation in the final report of the Missing Women Commission of Inquiry is exempt as income and as an asset.

March 3, 2014

Health Supplements and Programs

This topic has been updated to reflect that PWD clients who leave assistance for family maintenance are eligible for Medical Services Only.

February 28, 2014

Verification and Eligibility

Procedures, Resources for Staff, and Resources for Clients have been updated with regard to BC Housing’s Rental Assistance Program (RAP) and Shelter Aid for Elderly Renters (SAFER).

February 6, 2014

Verification and Eligibility

The Living Arrangements topic has been clarified for assessing marriage-like relationships.  Staff should consider whether a person’s disability explains the financial, social and family-like aspects of a relationship.

January 1, 2014

Verification and Eligibility

Effective January 1, the Ministry of Health introduced new client rates for residential care services and assisted living services in BC. Policy, procedures, and the rate table have been updated to reflect this change.

January 20, 2014

Verification and Eligibility

This topic has been updated to reflect the continuation of the Annual Earnings Exemption (AEE) for the 2014 calendar year.

Health Supplements and Programs

This topic has been updated to reflect the 2014 review date for Annual Earnings Exemption (AEE) clients who have exhausted their earnings exemptions and now are receiving medical services only.

December 9, 2013

Program Administration

Policy has been updated regarding the third party administration of a client. Policy and procedural enhancements include: clarification of procedures when third party administering a client, monitoring the third party administration arrangement, reviewing the client’s third party administration arrangement, and providing options to clients if they disagree with a third party administration decision or are having issues with their third party administrator. New template letters have also been added.

December 2, 2013

Verification and Eligibility

The policy in this topic has been updated to reflect that the eligibility criteria for the AEE 2014 are the same as AEE 2013.  Those who chose the AEE in 2013 will also have the opportunity to choose the AEE again for 2014.

November 8, 2013

General Supplements

A checklist identifying key federal departments and provincial ministries that should be notified of a death to terminate benefits and services or to initiate benefits for survivors has been added to Resources for Staff and Resources for Clients in this topic.

October 29, 2013


This topic has been amended to reflect that applicants who have the PWD designation are to be issued hardship assistance when they are awaiting verification of default of a Sponsorship Undertaking.

Verification and Eligibility

Policies and procedures have been amended to update and clarify documentation and status information for clients who immigrated to Canada.

October 16, 2013


Persons with Disabilities Designation

Verification and Eligibility

Topics have been updated to reflect that when a Medical Services Only client is in need of assistance, staff are to complete a reapplication with the client.

October 11, 2013

Verification and Eligibility

The 2014 Cheque Issue Schedule and full Cheque Date schedule have been updated in Resources for Staff and Resources for Clients.

October 1, 2013

Employment Planning and Exemptions

Employment Programs and Community Services

These topics have been updated to add direction to staff to refer all suitable, existing BCEA clients who require a new employment plan (EP) to the Employment Program of British Columbia (EPBC).