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BC Employment and Assistance (BCEA) Application - Stage 2 - Eligibility Interview


Accessing Interpretation Services: June 26, 2009

Satisfying Reasonable Work Search Requirements: October 1, 2012

Documents Required for the Eligibility Interview: September 1, 2015

Conducting an Application Stage 2 Eligibility Interview: September 1, 2015

The BCEA Application Form as a Legal Document: September 1, 2015

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Accessing Interpretation Services: June 26, 2009
June 26, 2009

For clients with language barriers who are unable to understand or communicate through written or spoken English, the ministry can provide access to contracted interpretation services by telephone and, on a case-by-case basis, in person.

[For information on how to access interpretation services, see Related Links – Individual Case Management.]


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Satisfying Reasonable Work Search Requirements: October 1, 2012
October 1, 2012

Before proceeding with the Stage 2 eligibility interview, make sure the person has satisfied the requirement to conduct a reasonable work search or has been exempted from this requirement. Applicants assessed as having an immediate need for food, shelter or urgent medical attention can proceed directly to Stage 2 of the application process and will be assessed for hardship assistance while they complete their work search requirement. [see Related Links – Work Search and Immediate Needs – Work Search Required] The work search must be waived at Stage 1 of the application process if the person:

  • is fleeing an abusive spouse or relative
  • has a physical or mental health condition that precludes the person from completing a search for employment
  • or any person in the family unit is a person with disabilities (PWD)
  • has reached 65 years of age, or
  • cannot legally work in Canada.

[For more information, see Related Links – Work Search – Policy – Exemptions.]


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Documents Required for the Eligibility Interview: September 1, 2015
September 1, 2015

Applicants must provide the following documents before their eligibility interview:

  • Identification

    Three pieces of ID for applicant and spouse, if applicable, including all of the following:
  • Social Insurance Number (SIN) card or documents which can verify the SINs provided by the applicants [See Related Links – Identification Requirements]
  • one valid piece of photo identification such as BC Identification card, Secure Certificate of Indian Status (SCIS) issued by Aboriginal Affairs and Northern Development Canada (AANDC), Canadian driver's licence, BC Services Card (Photo Card), Driver's license and Services Card (Combined Card), passport, original citizenship papers or immigration documents, or federal confirmation of release issued by the Correctional Service of Canada (sometimes called an offender identification card)
  • one additional piece of identification such as birth certificate, credit card, BC Care Card, BC Services Card (Non-Photo Card), or one of the older versions of the Certificate of Indian Status (CIS or Status card) issued by AANDC. These Status cards include the Laminated Certificate of Indian Status, Certificate of Indian Status "All-in-One", or Certificate of Indian Status "Pilot Project"

One piece of ID for each dependent child, if applicable

Note: The SCIS card is acceptable as primary ID, while the older versions of the CIS cards are only acceptable as secondary ID. The CIS cards cannot be used as secondary ID when the SCIS is used as primary ID [For more information, see Identification Requirements – Proof of Identity.]

[see Resources for Staff – on valid Birth Certificate documentation – Vital Statistics Agency – information regarding birth certificates] [see Contacts and Resources for Staff on SCIS and CIS – AANDC – information regarding Status cards]

  • Proof of actual shelter costs or arrangements

    May include the following:
  • rent receipt, Shelter Information form (HR3037), or lease showing the applicant's name and address, total rent, and landlord's name and phone number
  • recent utility bills
  • household insurance records
  • mortgage agreement showing monthly mortgage payments
  • proof of condo/strata title fees
  • mobile home pad rental agreement
  • Records of income and assets

    May include the following:
  • recent pay records
  • bank profile listing all accounts, holdings and lines of credit held jointly or individually, and statement for all open and any closed accounts with activity in the last 60 days
  • order or agreement for child support and/or spousal support
  • records of bonds, trust funds, GICs, RRSPs, and any other assets
  • self-employment business records
  • income verification from other programs (e.g. CPP, WCB, EI)
  • Work-related documents

    May include the following:
  • pay records and Records of Employment from all employment (if employed within the last 60 days)


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Conducting an Application Stage 2 Eligibility Interview: September 1, 2015
September 1, 2015

To conduct an eligibility interview with an applicant, follow this procedure:

  1. Query for ready Service Requests (SRs). The SR status is updated to "ready" when documents are submitted.
  2. Review application process to-date. If not all of the documents have been submitted, make note of what is missing and advise the applicant.

    Note: If eligibility can be determined based on documents provided, the EAW can perform the Stage 2 eligibility interview, determine eligibility and determine if a cheque hold is necessary for ensuring any outstanding documents are received before the cheque is released.
  3. If all documents have been submitted and the ministry's Strategic Third Party Assist and Referral Team (START) review is complete, contact the applicant for the eligibility interview.
  4. Review the application documents and START results, and confirm the applicant's original identification and match to information on the case.
  5. Review required fields for potential hardship assistance eligibility.
  6. Discuss the requirement to complete an employment plan (if not exempt).
  7. Determine if the applicant is already case managed by EPBC and run the Assisted Eligibility tool.
  8. If the applicant is not eligible for income assistance, hardship assistance, or disability assistance follow the procedures for Communicating Decisions. [See Related Links – Original Decisions]
  9. If the applicant does request a reconsideration, ensure that the applicant has signed the Application for Income Assistance Part 1 and 2 forms (HR0080A and HR0080) forms. [See Related Links – Original Decisions and Reconsideration]
  10. If the applicant is eligible and the client should be informed of family maintenance services as a resource to obtain or defend an order or agreement for child or spousal support, provide a copy of the Family Maintenance Services Information Sheet. [See Related Links – Family Maintenance Services]
  11. Determine the type of Employment Plan required, and complete it. [See Related Links – Employment Plan].

    Note: An Employment Plan is not completed where the family unit is only eligible for hardship category – Immediate Needs – Work Search Required – Code S. [See Related Links – Immediate Needs – Work Search Required]
  12. Explain the applicant's rights and responsibilities and confirm their understanding, then record on the applicant's case that this was done. If the applicant is being assisted by an interpreter, record the name, address and phone number of the interpreter on the applicant's case.
  13. Where eligible, create the document signing package, generate the imprest cheque, and complete the appropriate cheque hold, until the package is signed.
  14. If the applicant is unable to come into the office to sign the package, advise the applicant to sign the package in the presence of a trusted third party (for example, a government agent) who will validate the documents and authenticate the person's identity.

    Note: In exceptional circumstances whereby an applicant is unable to reach an EAW/ministry staff or a trusted third party, the ministry may accept witness signatures from members in the following groups:

    • other government staff; or
    • prescribed professionals (see EAPWD Regulation, Section 2.2).
  15. The cheque is not released until both the Application for Income Assistance Part 1 and 2 forms (HR0080A and HR0080) forms are signed, as well as other applicable documents such as the Employment Plan.

    Note: If the stage 2 application has been completed in person, the documents package should be signed with the applicant, and where determined to be eligible, prior to the cheque being generated.
  16. Once all of the required documents are signed, add MSP and PharmaCare coverage for each eligible family member and update the local office to the office where the recipient resides.
  17. Complete remaining activity plan steps including CRA check. If the CRA check identifies any eligibility concerns, notify the recipient and resolve prior to issuing any further assistance.


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The BCEA Application Form as a Legal Document: September 1, 2015
September 1, 2015

The BCEA Application for Income Assistance (Part 1 and 2) form is a legal document, and, as such, it is important that it be completed correctly and that the applicants understand what they are signing. The following are some key points to remember when completing the application form:

  • Applicants may not strike out or change any part of the form. If any changes are made to the information provided by the applicant(s) and entered on the form, these changes must be initialled by the applicant(s) and the ministry staff person taking the application.
  • Ensure the correct person is signing the form. This means that the identity of the person is established. Make sure, as well, that the person signing the form has the legal authority to do so. For example, if a parent has power of attorney to sign on behalf of an adult child with developmental disabilities, the parent must be the signatory. This may also apply to the Public Trustee. Obtain a copy of the power of attorney documents for the file.
  • In rare situations, the EAW may be required to attend court and testify on behalf of the ministry. For this reason, always sign using your regular signature and follow a standard and consistent procedure on all applications.
  • Make sure the date and location where the application is signed are both correct.
  • Advise the applicants that, by signing the application form, they are attesting to the accuracy of the information provided.
  • Date and sign all copies of accompanying documents provided (e.g., identification) prior to scanning and profiling. If original documents are retained, follow the same procedure.
  • Make sure applicants understand all of the rights and responsibilities associated with receiving assistance. For example, they must submit a monthly report (HR0081), and they must notify the ministry of any changes in circumstances that might affect their family unit's eligibility for assistance. At the eligibility interview applicants must be provided with the How to Complete Your "Monthly Report" Form brochure. [For Brochure See Link – Resources for Clients]


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