- B.C. Home
- Ministry of Social Development
-
Online Resource Home
- Click on a Category name to see its topics
- Program Administration
- Application
-
Verification and Eligibility
- Two-Year Financial Independence
- Time Limits
- Identification Requirements
- Citizenship Requirements
- Warrants
- Residency in British Columbia
- Living Arrangements
- Students
- Pursuing Income
- Verification
- Eligibility Review
- Compliance Review
- Monthly Reporting Requirement
- Income and Exemptions
- Assets and Exemptions
- Trusts
- Child in Home of a Relative (CIHR)
- Underage Applicants
- Payment of Assistance
- Loss Management - Referral for PLMS Review or Investigation
- Recoveries
- Sanctions
-
Hardship
- Eligibility for Hardship Assistance
- Awaiting EI Benefits
- Awaiting Other Income
- Assets in Excess
- Strike or Lockout
- Disqualification for Fraud and Related Offences
- Sanctions with Imminent Danger to Physical Health
- Income in Excess
- Immediate Needs - Work Search Required
- Sponsorship Undertaking Default
- Identity Not Established
- SIN Required
- Employment Planning and Exemptions
- Employment Programs and Community Services
- Employment Strategy for Persons with Disabilities
- Persons with Disabilities Designation
-
General Supplements
- BC Bus Pass Program
- Camp Fees
- Christmas Supplement
- Clothing Supplement for People in Special Care Facilities
- Community Volunteer Program
- Confirmed Job Supplement
- Co-op Share Purchase Supplement
- CPP Adjustment Supplement
- Crisis Supplement
- Family Bonus Supplement
- Funeral Costs
- Guide Animal Supplement
- Identification Supplement
- Moving, Transportation, and Living Costs
- Pre-natal Shelter Supplement
- Replacement of Lost or Stolen Cheques
- School Start-up Supplement
- Security Deposits
- Senior's Supplement
- Special Transportation Subsidy
- Training Initiative Supplement
- Transportation to Alcohol and Drug Facilities
- Travel Supplement
- Utility Security Deposit
-
Health Supplements and Programs
- Health Supplement Summary
- Eligible and Non-Eligible Health Supplements
- Alcohol and Drug Residential Treatment
- Dental and Orthodontic Services
- Diet Supplements
- Extended Medical Therapies
- Healthy Kids
- Life-Threatening Health Needs
- Medical Equipment and Devices
- Medical Equipment - Hearing Instruments
- Medical Services Only (MSO)
- Medical Equipment - Orthoses
- Medical Services Plan and Medical Coverage
- Medical Supplies
- Medical Transportation
- Monthly Nutritional Supplement (MNS)
- Natal Supplement
- Nutritional Supplements
- Optical Services
- PharmaCare
- Supplement for Alcohol and Drug Treatment
- Tube Feed Supplement
- Decisions, Reconsideration and Appeal
- Family Maintenance Program (FMP)
Orientation
Policy
Not Required to Complete an Orientation
Methods of Providing Orientation: June 23, 2010


Requirements: June 23, 2010
June 23, 2010To be eligible for income assistance, disability assistance, or hardship assistance, all adult members of a family unit must have an orientation prior to Stage 2 of the application process.
The orientation informs the applicant of their responsibility to pursue employment and alternate resources, provides information about eligibility requirements for assistance, and advises what documents are required for the Stage 2 eligibility interview.
This requirement applies to applicants under the Employment and Assistance Regulation and Employment and Assistance for Persons with Disabilities Regulation.
Specifically, orientation should include information about:
- the reasonable work search requirement [see Related Links – Work Search]
- online resources to assist applicants with their work search
- other sources of income that may be available to applicants that they are required to explore [see Related Links – Pursuing Other Income]
- the Stage 2 eligibility interview, including a list of documents the applicant is required to bring to the interview [see Related Links – BC Employment and Assistance Application Stage 2]
- eligibility requirements for assistance
- an applicant’s legal responsibilities
- the ministry’s authority to collect and verify information

Not Required to Complete an Orientation
December 1, 2003The following applicants are not required to complete an orientation:
-
persons who have reached age 65
-
persons who do not meet the citizenship requirements of the Employment and Assistance Regulation or Employment and Assistance for Persons with Disabilities Regulation [see Related Links – Citizenship Requirements]
-
persons who have a physical or mental condition that precludes completion of the orientation program
The requirement to attend an orientation may also be waived or postponed for applicants who are eligible for a comforts allowance, and for those in drug and alcohol, hospital, and care facilities.

Methods of Providing Orientation: June 23, 2010
June 23, 2010Orientation may be provided in the following ways:
- using the Self Serve Assessment and Application Part 1 tool. [see Resources for Clients]
- by ministry staff, in the office or by phone
- by a contracted service provider as needed
Note: The requirement for an orientation can be met through the completion of the application process.
In cases where the applicant has literacy or cognitive barriers, or where an immediate need for food, shelter, or urgent medical attention has been identified, staff may need to communicate the content of the information provided in the orientation directly to the applicant. [For more information on assessing for immediate needs, see Related Links – Immediate Needs.]
[For more information on 17-yr-old applicants for PWD designation six months before their 18th birthday see BCEA Application Stage 1 – Procedures – Completing Application Stage 1 for 17-Year-Old PWD Applicants or Stage 1 Application for 17-Year-Old At Home Program (AHP) Medical Benefits Recipients.]



