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Hardship
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General Supplements
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Income in Excess
Policy
Introduction
April 19, 2004Hardship assistance is available under Income in Excess to applicants and recipients with dependent children who have received income in excess of Employment and Assistance or Employment and Assistance for Persons with Disabilities rates, where the excess income could not have been reasonably expected to meet basic needs. [see Rate Table: Income Assistance Rates and Rate Table: Disability Assistance Rates]
Hardship assistance in this category is limited to three consecutive months during which recipients are expected to resolve their situation. Once a family unit has received hardship assistance for three consecutive months without having resolved their situation, they are not eligible for any additional hardship assistance in any of the duration limited categories for a period of three consecutive months.
Hardship assistance is provided for one month and if further hardship assistance is required, eligibility must be re-established each month. All cheques will be automatically directed to the local office for a monthly review of eligibility.
The Supervisor may approve hardship assistance beyond the three months in exceptional situations only. These cases should be monitored closely and issued one month at a time.
Applicants with income in excess must be advised upon application of the duration limits.
Hardship assistance issued under this category is repayable. [see Related Links – Recoveries]
Where it is reasonable to expect that clients could have used excess income for basic food and shelter, they are not eligible for hardship assistance. When determined ineligible for hardship assistance, clients should be encouraged to make arrangements with landlords, banks, or other creditors.
[For an overview of eligibility for hardship or the hierarchy of hardship categories, see Related Links - Eligibility for Hardship.]
Once the hardship reason no longer exists, cases must be re-assessed to determine if the family unit meets the eligibility criteria for income assistance or disability assistance.
