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Hardship
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General Supplements
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Identity Not Established
Policy

Eligibility: June 30, 2008
June 30, 2008Hardship assistance may be issued under Identity Not Established to an applicant and their family unit who has insufficient identification (ID), when all of the following conditions are met:
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there is no reason to believe the applicant is not who they claim to be
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the applicant meets all other eligibility criteria
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the applicant makes every effort to obtain the missing ID
[For information on eligibility requirements for ID, see Related Links - Identification Requirements.]
[For information on the Client Identification Process, see Related Links – Identification Requirements – Policy – ID Requirements Not Met.]
Hardship assistance under Identity Not Established is provided on a temporary basis, for up to six months at a time. After the six-month period, the eligibility of a client for hardship assistance under this category must be reviewed monthly by supervisors.
Clients who are eligible for hardship assistance under Identity Not Established may receive assistance via mail or direct deposit for up to six months. Staff should inform clients of the ministry’s policy regarding direct deposit. After receiving Hardship assistance under this category for six months, assistance can only be issued via imprest cheque.
[For information on direct deposit see Related Links - Payment of Assistance]
[see Related Links - Identification Supplement]
[For an overview of hardship eligibility or the hierarchy of hardship codes, see Related Links - Eligibility for Hardship.]
Hardship assistance issued under this category is not repayable.
Once the hardship reason no longer exists, cases must be re-assessed to determine if the family unit meets the eligibility criteria for income assistance or disability assistance.



