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Medical Services Only (MSO)

Overview: March 9, 2015

Effective: March 09, 2015

Through Medical Services Only (MSO), the ministry provides specific health supplements to certain categories of former recipients of assistance.

One of the major goals of MSO is to assist persons with the Persons with Disabilities designation to obtain and maintain employment by allowing them to retain their premium-assisted Medical Services Plan coverage as well as general health supplements as they move from disability assistance into financial independence.

Personal Supports Information

Information regarding other resources for assistive technology, including other government or non-profit programs, can be found on the Personal Supports website or by contacting the Personal Supports Information Line:

Toll-Free: 1 866 866-0800
TTY: 1 800 661-8773

Equipment and Assistive Technology Initiative

The Equipment and Assistive Technology Initiative (EATI) program ended on August 29, 2014. The Ministry of Social Development and Social Innovation (SDSI) will fund equipment/technology repairs for all former participants until March 31, 2015.

Participants should contact the vendor who provided the equipment to them.  The vendor can submit a quote for repairs to the ministry through the contact information below.

The ministry will review the request based on the EATI guidelines and the individual will be notified about the status of the request by mail. If participants have any questions, they should contact the ministry.

Ministry of Social Development and Social Innovation contact information:

  • Email:
  • Mail: PO Box 9929 Stn Prov Govt  EATI Repairs Victoria BC V8W 9R2
  • Phone: Leave a message at 250-387-8725 (to avoid long distance charges outside Victoria, call through Enquiry BC: 1 800 663-7867. Telephone Device for the Deaf: 1 800 661-8773).

The ministry expects to refer participants to other programs and services after March 31, 2015.

People with disabilities can access assistive technologies through WorkBC to help them find a job, or if they need a piece of equipment to keep working at their current job. WorkBC provides employment related:

  • assistive devices, equipment and technology
  • communication and hearing devices
  • ergonomic supports and other personal devices
  • interpreting and captioning services
  • workplace access and modification

Note: The ministry’s medical services only coverage continues to be available for certain categories of former recipients of assistance. For more information, see Policy in this topic.