- B.C. Home
- Ministry of Social Development
-
Online Resource Home
- Click on a Category name to see its topics
- Program Administration
- Application
-
Verification and Eligibility
- Two-Year Financial Independence
- Time Limits
- Identification Requirements
- Citizenship Requirements
- Warrants
- Residency in British Columbia
- Living Arrangements
- Students
- Pursuing Income
- Verification
- Eligibility Review
- Compliance Review
- Monthly Reporting Requirement
- Income and Exemptions
- Assets and Exemptions
- Trusts
- Child in Home of a Relative (CIHR)
- Underage Applicants
- Payment of Assistance
- Loss Management - Referral for PLMS Review or Investigation
- Recoveries
- Sanctions
-
Hardship
- Eligibility for Hardship Assistance
- Awaiting EI Benefits
- Awaiting Other Income
- Assets in Excess
- Strike or Lockout
- Disqualification for Fraud and Related Offences
- Sanctions with Imminent Danger to Physical Health
- Income in Excess
- Citizenship Requirements Not Met
- Sponsorship Undertaking Default
- Identity Not Established
- SIN Required
- Employment Planning and Exemptions
- Employment Programs and Community Services
- Employment Strategy for Persons with Disabilities
- Persons with Disabilities Designation
-
General Supplements
- Bus Passes
- Camp Fees
- Christmas Supplement
- Clothing Supplement for People in Special Care Facilities
- Community Volunteer Program
- Confirmed Job Supplement
- Co-op Share Purchase Supplement
- CPP Adjustment Supplement
- Crisis Supplement
- Family Bonus Supplement
- Funeral Costs
- Guide Animal Supplement
- Identification Supplement
- Moving, Transportation, and Living Costs
- Pre-natal Shelter Supplement
- Replacement of Lost or Stolen Cheques
- School Start-up Supplement
- Security Deposits
- Senior's Supplement
- Special Transportation Subsidy
- Training Initiative Supplement
- Transportation to Alcohol and Drug Facilities
- Travel Supplement
- Utility Security Deposit
-
Health Supplements and Programs
- Health Supplement Summary
- Eligible and Non-Eligible Health Supplements
- Alcohol and Drug Residential Treatment
- Dental and Orthodontic Services
- Diet Supplements
- Extended Medical Therapies
- Healthy Kids
- Life-Threatening Health Needs
- Medical Equipment and Devices
- Medical Equipment - Hearing Aids
- Medical Services Only (MSO)
- Medical Equipment - Orthoses
- Medical Services Plan and Medical Coverage
- Medical Supplies
- Medical Transportation
- Monthly Nutritional Supplement (MNS)
- Natal Supplement
- Nutritional Supplements
- Optical Services
- PharmaCare
- Supplement for Alcohol and Drug Treatment
- Tube Feed Supplement
- Decisions, Reconsideration and Appeal
- Other Programs
Online Resource Index
Go to: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | Show All
A
- Aboriginal Self-Identifier (ASI)
- Access to Information and Protection of Privacy
- Access to a Client's Personal Information by a Client
- Access to a Client's Personal Information by Others
- Access to a Client's Personal Information by a Public Body
- Access to a Client's Personal Information by a Third Party
- Reconsideration/Appeal
- Collection of Personal Information
- Consent to Disclosure of Information
- Corrections and Annotations to History Screens
- Corrections and Annotations to Physical Files
- Court Orders and Subpoenas
- Definition of Client
- Media
- Ministry of Children and Family Development
- MLA
- Ombudsman
- Police and RCMP
- Requests to Information, Privacy and Records Services
- Review for Information of a Third Party or Other Persons
- Routine Release of Personal Information to a Client
- T5007 Requests
- Use of Information
- Verification and Accountability
- Acupuncture
- Administration of Funds
- Adult Care - see Special Care Facility
- Adult Passthrough
- Family Maintenance
- Agreements for Sale
- Alcohol and Drug Residential Treatment
- Allegations of Fraud or Overpayment of Assistance
- Ambulance Services
- Appeal
- Administrative Law and Principles of Fairness
- Attending the Panel Hearing
- Advising Tribunal of Safety Concerns
- Appeal Process
- Appeal Supplements
- Availability of Information Prior to Request
- Completing the Notice of Appeal
- Delivering the Notice of Appeal
- Disclosure of Information
- Effective Date of Eligibility
- Employment and Assistance Appeal Tribunal
- Implementing Tribunal Decision
- Judicial Review
- Notice of Appeal
- Providing the Appeal Record to the Tribunal
- Requesting Legal Representation for a Panel Hearing
- Rights of Appeal
- Application
- Appeals
- Persons with Disabilities Designation Application
- Applying for Income Assistance
- Asset Levels
- Immediate Needs Assessment
- Income Assistance Estimator
- Income Levels
- Rates
- Reconsideration
- Three Week Work Search
- Two Year Financial Independence
- Orientation
- Application Stage 1
- Application Stage 2
- 17 Year Old PWD Applicants
- Aboriginal Self-Identifier
- Acts and Regulations
- Checklist
- Completing the Monthly Report
- Documentation
- Eligibility
- Forms and Letters
- Reasonable Work Search
- Third Party Checks
- Vital Statistics Agency
- Assets and Exemptions
- Asset Development Account
- Asset Exemptions for Persons Applying for PWD Designations
- Asset Limits for Persons Applying for PWD
- Asset-Related Sanctions
- Disposing of Property or Assets for Inadequate Consideration
- Disposal of Property to Reduce Assets
- Failing to Accept or Pursue Assets
- Business
- CPP Lump Sum Payments
- Canadian Red Book
- Cash
- Compensation Payments
- Definition of Assets
- Eligibility
- Exemptions
- Farm
- Jointly Owned Assets
- Loan Credit and Gifts
- Registered Disability Savings Plan
- Registered Retirement Savings Plans
- Self Employment Program (SEP)
- Trusts
- Types of Assets
- Vehicles
- Assets in Excess - Code N
- Asset Levels
- Attending School - see Students
- Authority Level Matrix
- Awaiting EI Benefits - Code C
- Clients Ineligible for EI
- Clients Receiving EI
- Eligibility
- Initial Hardship Assistance
- Issuing Hardship Assistance
- Persons with Disabilities
- Spouse Awaiting EI
- Subsequent Hardship Assistance
- Two Week Waiting Period
- Verification of Application for EI
- Awaiting Other Income - Code P
- Eligibility
- Arrears or Retroactive Veterans Affairs Benefits
- ICBC Settlement
- Persons with Disabilities
- Repayment Agreement
- Retroactive CPP
- Waiting Period for EI
- Wills or Estates
- WCB Benefits
- Awards
B
- BC Assessment Guidelines
- BC Earned Income Benefit (BCEIB)
- BC Basic Family Bonus (BCBFB) - see Family Bonus and Family Bonus Supplement
- BC Hydro
- BC Institutional Legacy Trust Fund
- Band Assistance
- Benefits Under Appeal - see Appeal
- Blender
- Boards, Commissions, and Councils
- Boost - see Nutritional Supplements
- Braces - see Dental and Orthodontic Services
- Bracing - see Medical Equipment - Orthotics and Bracing
- Breast Pump
- Bridging Employment Programs (BEP)
- Completion
- Eligibility
- Enrolment
- Extension
- File Registration
- Follow-Up
- Individualized Services
- Outcomes
- Outcome Verification
- Participant Supports
- Personal Plan
- Program Administration
- Recruiting
- Required Services
- Burial or Cremation - see Funeral Costs
- Bus Passes
C
- CPPD (Canada Pension Plan Disability Benefit)
- Camp Fees
- Canada Child Tax Benefit (CCTB)
- Canada Pension Plan (CPP)
- Cost of Living Adjustments
- Data Match
- Disability Benefits
- Death Benefits
- Early Retirement Benefits
- Income
- Lump Sum Payments
- Payment Overrides
- Pursuing
- Retroactive Payments
- Canada Pension Plan (CPP) Adjustment Supplement
- Canada Pension Plan Disability Benefit (CPPD)
- Canes - see Medical Equipment - Basic Mobility, Positioning and Breathing Devices
- Case Management Responsibilities
- Cash Assets
- Cheque
- Family Bonus - see Family Bonus Supplement
- Issue Date
- Lost or Stolen - see Replacement of Lost or Stolen Cheques
- Message Notification
- Reasonable Attempts Prior to Cheque Signalling
- Reasonable Steps Prior to Cheque Signalling
- Stub
- Child Abuse
- Child Care
- Child Care Subsidy (CCS)
- Child Disability Benefit
- Child in the Home of a Relative (CIHR)
- Change in Household Composition
- Definitions
- Determining Risk
- Eligibility
- Person 18 Years or Older
- Processing an Application
- Rate Table
- Relative Employment Obligations
- Children
- Definition
- In Care
- In Care as Parents
- In Marriage-like Relationships
- Parental Support Contributions
- Shared Parenting Assistance (SPA)
- Turning 19 - Continuing in School
- Under 17 Years of Age
- Chiropractic Services
- Christmas Supplement
- Citizenship Requirements
- Eligibility
- Families with an Ineligible Family Member
- Ineligible Family Member
- Ineligible Person
- Proof of Status in Canada
- Refugee Claimants
- Type of Assistance
- Verifying Client Information
- Not Met - Code A
- Client Employability Profile
- Client Responsibility
- Climate Action Tax Credit and Dividend
- Clothing Supplement for People in Special Care Facilities
- Comforts Allowance
- Commissions, Boards & Councils
- Community Assistance Program (CAP)
- Acceptance and Intake Standards
- Client Transfers
- Completion Standards
- Eligibility Standards
- Extension to Individual Services Standards
- Follow-Up Standards
- In-Depth Assessment Standards
- Individual Services Standards
- One-on-One Support and Referral
- Participant Return Standards
- Referral Standards
- Returns to the Ministry
- Community Living BC Facilities (CLBC)
- Community Volunteer Supplement (CVS)
- Common Law
- Compliance Review
- Confidentiality - see Access to Information and Protection of Privacy
- Confirmed Job Supplement (CJS)
- Consent to Disclosure of Information
- Continuing Care - see Special Care Facility
- Continuous Positive Airway Pressure (CPAP)
- Co-op Share Purchase Supplement
- Corrections Protocol
- Counselling Services
- Criminal Injury Compensation Award
- Crisis Food - see Crisis Supplement
- Crisis Furniture - see Crisis Supplement
- Crisis Clothing - see Crisis Supplement
- Crisis Shelter - see Crisis Supplement
- Crisis Supplement
- Amount of Supplement
- Assessing Eligibility
- Eligibility
- Emergency/Disaster Supplement
- Essential Utilities Supplement
- Identifying Crisis Situations
- Issuing a Crisis Supplement
- Issuing a Disaster/Emergency Supplement
- Limitations
- Pattern of Reliance
- Requirements
- Crutches - see Medical Equipment - Basic Mobility, Positioning and Breathing Devices
D
- Death Benefits - Canada Pension Plan (CPP)
- Cost Recovery for Funerals
- Decisions, Reconsideration and Appeal
- Disclosure of Information
- Appeal
- Administrative Law and Principles of Fairness
- Attending the Panel Hearing
- Advising Tribunal of Safety Concerns
- Appeal Process
- Appeal Supplements- Policy
- Appeal Supplements - Procedures
- Availability of Information Prior to Request
- Completing the Notice of Appeal
- Delivering the Notice of Appeal
- Effective Date of Eligibility
- Employment and Assistance Appeal Tribunal
- Implementing Tribunal Decision
- Judicial Review
- Notice of Appeal
- Providing the Appeal Record to the Tribunal
- Requesting Legal Representation for a Panel Hearing
- Rights of Appeal
- Original Decisions
- Administrative Fairness
- Availability of Information Prior to Request for Reconsideration
- Communicating Decisions
- Denial Decision
- Discontinuation Decision
- Effective Date of Eligibility -Original Decision
- Ministry Decisions
- Reduction Decision
- Substantive Reasons
- Reconsideration
- Administrative Law and Principles of Fairness
- Appeal Record
- Availability of Information Prior to Request
- Completing the Request
- Conducting the Reconsideration
- Extension of the Timeline
- Notification of Decision and Reconsideation Process
- Notification of Reconsideration Decision
- PPMB Guidelines
- Receipt of Completed Request
- Reconsideration Decision
- Reconsideration Process
- Reconsideration Supplements - Policy
- Reconsideration Supplements - Procedures
- Request for Reconsideration
- Rights of Appeal
- Rights of Reconsideration
- Withdrawal of Appeal
- Dependant
- Dental and Orthodontic Services
- Basic Dental Services, Emergency Dental Services and Dentures
- Crown and Bridge Services
- Dentures
- Eligibility
- General Anaesthetic or Intravenous Sedation
- Orthodontic Procedures
- Replacement Dentures Policy Exemptions
- Dependants Who Turn 19 While in Secondary School
- Dependency - see Living Arrangements
- Diet Supplements
- Diet Supplement for High Protein Diet
- Diet Supplement Reviews
- Diet Supplements
- Eligibility
- Eligible Recipients
- Ineligible Recipients
- Issuing Diet Supplements - Initial Request
- Direct Deposit
- Direct Purchase (DP)
- Adult Basic Education
- Approved Expenditures
- BCEP-Like Training
- Certification
- Eligibility
- English as a Second Language
- Foreign Credentials
- Literacy
- Payments
- Program Supports
- Vocational Assessments
- Disability Assistance
- 17 Year Old Applicants
- 17 Year Old At Home Medical Benefits Recipients
- Disability Assistance and Supplements
- Eligibility
- Employment Obligations
- Moving off Reserve
- Moving on Reserve
- Returning to Assistance
- Disclosure of Information
- Disposal of Property/Assets
- Documentation
- Document Checklist
- Duty to Accommodate
E
- Earned Income
- Earnings Exemption
- Education Grant
- Electronic Funds Transfer (EFT) - see Direct Deposit
- Eligibility Review
- Aboriginal Self-Identifier (ASI)
- Continued Eligibility
- Eligibility Review
- Frequency of Eligibility Reviews
- Verification
- Eligible and Non-Eligible Health Supplements
- Emergency Dental
- Emergency/Disaster Supplement - see Crisis Supplement
- Emergency Moving - see Moving, Transportation, and Living Costs
- Employability Screen
- Employment and Income Monitoring
- Employment Income
- Employment Insurance (EI)
- Employment Obligations - see Employment Plan (EP)
- Not Required - see No Employment Obligations (NEO)
- Employment Plan (EP)
- Clients with Employment Obligations
- Clients with no Employment Obligations
- EP Development and Case Management
- Identification of Employment-Related Activities
- Obligations
- Refusal to Sign an EP
- Requirements
- Waiving an EP
- Employment Plan Standards
- Employment Planning and Exemptions
- Client Employability Profile
- Employability Screen
- Employment Plan (EP)
- Clients with Employment Obligations
- Clients with no Employment Obligations
- EP Development and Case Management
- Identification of Employment-Related Activities
- Obligations
- Refusal to Sign an EP
- Requirements
- Waiving an EP
- No Employment Obligations (NEO)
- Persons with Persistent Multiple Barriers (PPMB)
- Case Examples
- Criteria
- Eligibility
- Income Assistance and Supplements
- Medical Condition
- PPMB Reviews
- Reapplicaiton
- Steps to Overcome Barriers
- Voluntary Participation Plan (VPP)
- Employment Programs and Community Services
- Bridging Employment Programs (BEP)
- Completion
- Eligibility
- Enrolment
- Extension
- File Registration
- Follow-Up
- Individualized Services
- Outcomes
- Outcome Verification
- Participant Supports
- Personal Plan
- Program Administration
- Recruiting
- Required Services
- Community Assistance Program (CAP)
- Acceptance and Intake Standards
- Client Transfers
- Completion Standards
- Eligibility Standards
- Extension to Individual Services Standards
- Follow-Up Standards
- Om-Depth Assessment Standards
- Individual Services Standards
- One-on-One Support and Referral
- Participant Return Standards
- Referral Standards
- Returns to the Ministry
- Direct Purchase (DP)
- Adult Basic Education
- Approved Expenditures
- BCEP-Like Training
- Certification
- Eligibility
- English as a Second Language
- Foreign Credentials
- Literacy
- Payments
- Program Supports
- Vocational Assessments
- Non-Ministry Funded Employment Programs and Services
- Self-Employment Training Program
- Training for Jobs (TFJ)
- Employment Related Sanctions
- Employment Strategy for Persons with Disabilities
- Employment Program for Persons with Disabilities (EPPD)
- Acceptance of EAW Referred Clients
- Acceptance of Self Referred Clients
- Client Eligibility
- EAW Pre-Check
- EAW Referral
- Self-Employment Program (SEP)
- Business Plan
- Deductions and Exemptions
- Eligibility Criteria
- Existing Clients
- Intake Process
- Limits on Assess and Loan Exemptions
- Meaning of Business Launch
- New Clients
- Participation of non-PWD Family Members
- Program Components
- Program Intent
- Program Introduction
- Reporting Requirements
- Requirement for Employment Plan or Voluntary Participation Plan
- Self-Employment Support Services
- Self-Sufficiency of Clients
- SEP Deductions and Exemptions
- Energy and Fuel Tax Rebates
- Ensure - see Nutritional Supplements
- Essential Utilities Supplement
- Eviction Compensation
- Exemptions
- Assets - see Assets and Exemptions
- Income - see Income and Exemptions
- Extended Medical Therapies
- Acupuncture
- Assessing Eligibility for Extended Medical Therapies
- Chiropractic
- Eligibility
- Massage Therapy
- Naturopathy
- Podiatry
- Physiotherapy
- Eye Exam - see Optical Services
- Eye Glasses - see Optical Services
F
- Fair PharmaCare Refunds
- Family Bonus (FB)
- Family Bonus (FB) Supplement
- Advance for Lost or Stolen Cheques
- Automatic Top-Up
- Delayed or Suspended FB Payments
- Dependent Children Excluded Due to Age
- FB for Non-Dependent Children
- FB in Shared Parenting Situations
- Income in Excess in Previous Year
- Issuing the First Month
- Issuing without Residency Requirement
- Not Eligible
- Temporary Top-Up
- Family Maintenance (FM)
- Family Maintenance Adult Passthrough
- Family Maintenance Program (FMP)
- Assignments
- Definitions
- Family Justice Programs
- FMW Action
- Maintenance
- Mandatory
- Notice of FMEP Withdrawal
- Other Programs and Resources
- Farmers' Assistance
- File Closure
- Financial and Other Awards
- Financial Reviews - see Eligibility Review
- Fired from Employment
- First Nations on Reserve
- Food/Sundries Voucher
- Forest Worker Transition Program (FWTP) Tax Refund
- Formula
- Foster Care Payments
- Fraud Allegations and Referrals
- Fraud Allegation Reporting System (FARS)
- Fraud and Related Offences - see Hardship Assistance - Disqualification for Fraud and Related Offences - Code F
- Freedom of Information and Protection of Privacy (FOIPP) - see Access to Information and Protection of Privacy
- Fuel Tax Refund Program
- Full Time Students - see Students
- Funeral Costs
- Additional Items
- Burial
- Burial on a First Nations Reserve
- Burial Outside of Local Area
- Caskets
- Cost Recovery
- Cremation
- Eligibility
- Funeral Arrangements
- Funeral Provider's Service Fees
- Last Post Fund
- Legal Representative
- Paying Funeral Costs
- Transportation
- Furniture - see Crisis Supplement
G
- Gasoline Tax Rebate - see Fuel Tax Refund Program
- General Supplements
- Gifts
- Glasses - see Optical Services
- Goods and Services Tax (GST)
- Government Boards, Commissions and Councils
- Guide Animal Supplement
H
- Hardship Assistance
- Amounts of Hardship
- Assets in Excess - Code N
- Awaiting EI Benefits - Code C
- Clients Ineligible for EI
- Clients Receiving EI
- Eligibility
- Initial Hardship Assistance
- Issuing Hardship Assistance
- Persons with Disabilities
- Spouse Awaiting EI
- Subsequent Hardship Assistance
- Two Week Waiting Period
- Verification of Application for EI
- Awaiting Other Income - Code P
- Eligibility
- Arrears or Retroactive Veterans Affairs Benefits
- ICBC Settlement
- Persons with Disabilities
- Repayment Agreement
- Retroactive CPP
- Waiting Period for EI
- Wills or Estates
- WCB Benefits
- Citizen Requirements Not Met - Code A
- Disqualification for Fraud and Related Offences - Code F
- Duration Limits for Hardship Assistance
- Eligibility
- Amount of Hardship
- Duration Limits
- Eligibility
- Hierarchy of Hardship Categories
- Income and Asset Exemptions
- Non-Repayable
- Recapture of Overpayments
- Requirement to Pursue Alternatives
- Hierarchy of Categories
- Identity Code Not Established - Code J
- Income and Asset Exemptions
- Income in Excess - Code G
- Non-Repayable Hardship Assistance
- Rates
- Recapture of Overpayments
- Recapture of Overpayments
- Sanctions with Imminent Danger to Physical Health - Code B
- Eligibility
- Determining Eligibility for Hardship Assistance under Sanction
- Issuing Hardship Assistance
- Review of Hardship Eligibility
- SIN Required - Code K
- Sponsorship Undertaking Default - Code L
- Eligibility
- Health and Safety Concerns
- After Assistance Has Been Issued
- Before Assistance Has Been Issued
- Issuing Hardship Assistance
- Persons with Disabilities
- Sponsor Unable/Unwilling to Pay
- Strike or Lockout - Code E
- Hardship Assistance Hierarchy
- Health Supplement for Persons With a Life-Threatening Health Need - see Life-Threatening Health Needs
- Health Supplement Summary
- Health Supplements
- Healthy Kids
- Hearing Aids - see Medical Equipment - Hearing Aids
- Hepatitis C Virus Settlement Compensation
- Hierarchy of Hardship Categories
- High Protein Diet - see Diet Supplements
- Homelessness
- Home Maintenance and Repairs
- Home Owner Grant
- Home Visits
- Human Immunodeficiency
- Hydro Disconnect - see Crisis Supplement
I
- Identification (ID) Requirements
- Eligibility
- Establishing Proof of ID
- Exceptions
- ID on Existing File
- ID Requirements Not Met
- PLMS Verification
- Proof of ID
- Replacing Immigration ID
- Verification of SIN
- Eligibility
- Issuing an ID Supplement
- Primary ID
- Processing a BC Birth Certificate Application
- Identification Supplement
- Identity Code Not Established - Code J
- Immediate Needs Assessment (INA)
- Immigration - see Citizenship Requirements
- Income and Exemptions
- Assessing Eligibility
- BC Earned Income Benefit
- BC Institutional Legacy Trust Fund
- Canada Pension Plan
- Canada Pension Plan Cost of Living Adjustments
- Canada Pension Plan Data Match
- Canada Pension Plan Payment Overrides
- Canada Pension Plan Retroactive Payments
- Child Care
- Child Disability Benefit
- Climate Action Tax Credit and Dividend
- Criminal Injury Compensation
- Deductions from Earned Income
- Deductions from Unearned Income
- Education Grant
- Eligibility
- Employment and Income Monitoring
- Employment Income
- Employment Insurance
- Energy and Fuel Tax Rebates
- Eviction Compensation
- Fair PharmaCare Refunds
- Family Bonus
- Family Maintenance
- Family Maintenance Adult Passthrough
- Financial and Other Awards
- Forest Worker Transition Program Tax Refund
- Goods and Services Tax
- Government Boards, Commissions and Councils
- Hepatitis C Virus Settlement Compensation
- Human Immunodeficiency
- Identifying PWD Eligibility Date
- Income Tax Refund
- Indian Residential Schools
- Japanese Ancestry Redress Payments
- Jericho Hill School for the Deaf Compensation
- Loans and Credit
- Lottery or Games of Chance
- Ministry of Children and Family Development
- Ministry of Health Services and Volunteer Stipends
- Ministry of Housing and Social Development Payments
- Mortgage Receivable/Agreements of Sale
- Post-Adoption Payment
- Quebec Pension Plan
- Registered Disability Savings Plan
- Registered Retirement Savings Plan
- Religious Orders
- Rental Income
- Rental Subsidy
- Self-Employment Program Income
- Sole Recipient with Disabled Child
- Sponsorship
- Students' Assistance
- Thalidomide Victims' Compensation
- Therapeutic Volunteer Supplement
- Trusts
- Universal Child Care Benefit
- Veterans Affairs Canada
- Workers' Compensation Board
- Working Income Tax Benefit
- Income Assistance
- Income Assistance Estimator
- Income in Excess - Code G
- Income Levels
- Income Tax Refund
- Income Monitoring
- Indian Residential Schools
- Individual Case Management
- Administration of Funds
- Allegations of Fraud or Overpayment of Assistance
- Case Management Responsibilities
- Consent to Disclosure of Information
- Duty to Accommodate
- Designated worker
- Interpretation services
- Obtaining documents
- Policy
- Providing information or requests in writing
- Eligibility Review
- File Closure
- Home Visits
- MHSD Case Management Principles
- Notification of Change in Eligibility
- Obtaining Documents
- Providing Information or Requests in Writing
- Reasonable Attempts Prior to Cheque Signalling
- Reasonable Steps Prior to Cheque Signalling
- Residency Verification
- Roles
- Scheduling Appointments
- Staff Assisting Clients
- Industrial Disputes - see Strike or Lockout - Code E
- Infant Formula
- In Kind Assistance
- Insurance Corporation of BC (ICBC)
- Intent to Rent
- Interpretation Services
J
- Japanese Ancestry Redress Payments
- Jericho Hill School for the Deaf Compensation
- Job Supplement - see Confirmed Job Supplement
- Judicial Review
- Just Cause
L
- Labour Disputes - see Strike or Lockout - Code E
- Leaving the Province
- 30 Days - see Residency in British Columbia
- Legislative Authority
- Life-Threatening Health Needs
- Living Arrangements
- Assessment
- Dependent Children
- Eligibility
- Marriage-like Dependency
- Shared Parenting Assistance
- Temporarily Reduced Family Unit
- Tutorial
- Living on Reserve
- Loans and Credits
- Local Medical Transportation - see Medical Transportation
- Long-Term Care (LTC) - see Special Care Facility
- Loss Management
- Conclusion of Review and Investigation
- Fraud Allegations and Referrals
- Loss Management
- Types of Allegations and Referrals
- Lost or Stolen Cheques - see Replacement of Lost or Stolen Cheques
- Lottery or Games of Chance
M
- MHSD Case Management Principles
- Marriage-like Dependency
- Massage Therapy
- Medical Equipment and Devices
- Assessing Eligibility
- Eligibility
- Emergency Repairs
- Guidelines for Determining Medically Essential for Basic Mobility
- Purchase of Medical Equipment and Devices
- Rented or Purchased Equipment
- Repairs of Medical Equipment and Devices
- Required Documentation
- Warranty on Equipment
- Medical Equipment - Hearing Aids
- Accessing Hearing Aids
- Assessing Eligibility for Hearing Aids
- Assessing Eligibility for Specialized Hearing Aids
- Eligibility Criteria
- Specialized Hearing Aids
- Medical Equipment - Orthoses
- Medical Services Only (MSO)
- Assessing Health Supplements Requests
- Detailed Information
- Eligibility for Medical Services Only
- Ineligible Items
- Initiating Medical Services Only (MSO) Coverage
- Non-BCEA Recipients
- Medical Services Plan (MSP) and Medical Coverage
- Changes to Coverage
- Eligibility
- Initiating MSP Coverage
- Medical Coverage When Out of Province
- MHS Criteria for MSP Coverage
- MHSD Health Supplements
- Medical Supplies
- Medical Transportation
- Ambulance Services
- Eligibility
- Exceptional Circumstances
- Included in Medical Transportation
- Issuing a Supplement for Local Non-Emergency Medical Transportation
- Not Included in Medical Transportation
- Issuing a Supplement for Medical Transportation Outside BC or Canada
- Issuing a Supplement for Non-Local, Non-Emergency Medical Transportation
- Issuing a Supplement for Ongoing Medical Transportation
- Maximum Amounts
- Medical Transportation Supplement Checklist
- Persons with a Life Threatening Need
- Medication - see PharmaCare
- Methadone Program
- Methods of Payment
- Ministry of Children and Family Development
- Ministry of Health Services and Volunteer Stipends
- Ministry of Housing and Social Development Payments
- Minors in Receipt of Income Assistance - see Underage Applicants
- Mission
- Monthly Nutritional Supplement (MNS)
- Monthly Reporting Requirement
- Changes
- Content
- Clients with PWD
- Clients with TA
- Reviewing and Processing Monthly Reports
- Time Frame and Documentation
- Mortgage Receivable/Agreements of Sale
- Moving, Transportation and Living Costs
N
O
- Obtaining Documents
- Old Age Security (OAS)
- Ombudsman
- Optical Services
- Orientation
- Requirements
- Not Required to Complete an Orientation
- Methods of Providing Orientation
- Accessing Interpretation Services
- Original Decisions
- Administrative Fairness
- Availability of Information Prior to Request for Reconsideration
- Communicating Decisions
- Denial Decision
- Discontinuation Decision
- Effective Date of Eligibility - Original Decision
- Ministry Decisions
- Reduction Decision
- Substantive Reasons
- Orthodontic - see Dental and Orthodontic Services
- Orthotics and Bracing - see Medical Equipment - Orthotics and Bracing
- Out of Province/Country - see Residency in British Columbia
- Overpayment Calculator
- Overpayment Chart
- Overpayments - see Recoveries
P
- Payment of Assistance
- Allowable Shelter Costs
- Cheque Issue Date
- Cheque Message Notification
- Comforts Allowance
- Clts in CLBC Facilities
- Dependants Who Turn 19 While in Secondary School
- Direct Deposit
- Effective Date of Eligibility
- Home Maintenance and Repairs
- In Kind Assistance
- Intent
- Methods of Payment
- Minimum Shelter Allowance
- Re-mortgaging
- Room and Board
- Shelter Definition
- Special Care Facility User Charges
- Shared Residence
- Support Allowance
- T5007 Tax Receipt
- Temporarily Reduced Family Unit
- Transients
- Personal Property Registry Guidelines
- Persons with Disabilities (PWD)
- Designation Application
- Application Form
- Application Process
- 17 Year Old Applicants
- 17 Year Old Applicants, At Home Recipients
- Applicants with INAC PWD Designation
- Applications for Persons Exempted from Asset Levels
- Disability Assistance and Supplements
- Eligibility
- Employment Obligations
- Fees for Medical Practitioners
- INAC PWD Persons Moving Off Reserve
- INAC PWD Persons Moving On Reserve
- PWD Designation Rescinded
- Receiving Income Assistance While Waiting for PWD Designation
- Returning to Assistance
- Review
- Persons with Persistent Multiple Barriers (PPMB)
- Case Examples
- Criteria
- Eligibility
- Income Assistance and Supplements
- Medical Condition
- PPMB Reviews
- Reapplication for Employment and Assistance
- Steps to Overcome Barriers
- PharmaCare
- Physiotherapy
- Podiatry
- Post-Adoption Payment
- Pre-Natal Shelter Supplement
- Prescription - see PharmaCare
- Primary Identification
- Property Tax Deferment
- Protection of Children
- Circumstances Indicating Need for Protection
- Definition of Child
- MCFD Access to Client Information
- Reporting the Need for Protection
- Temporarily Reduced Family Unit
- Protection of Privacy and Access to Information - see Accessing Information and Protection of Privacy
- Pursuing Income
- Canada Child Tax Benefit
- Canada Pension Plan
- Canada Pension Plan Early Retirement Benefits
- Canada Pension Plan Disability Benefits
- Canada Pension Plan (HRSDC)
- Eligibility
- Employment Insurance
- Family Bonus
- Family Maintenance
- Farmers' Assistance
- First Nations
- Fuel Tax Refund
- Home Owner Grant
- Old Age Security
- Property Tax Deferment
- Quebec Pension Plan
- Sanctions
- Sponsorship Undertaking Default
- Veterans Affairs
- Workers' Compensation
- Universal Child Care Benefit
- Youth Living Away from Family Home
R
- Rates
- Reconsideration and Appeal - See Decisions, Reconsideration and Appeal
- Recoveries
- Asset Notification
- Assignments and Consents to Deduct
- Authority to Recover
- Collection Action
- Court Orders
- Debt Transfer
- Litigation
- Overpayments
- Overpayments - Client Error
- Overpayments - Ministry Error
- Promise to Pay
- Reconsideration Supplement
- Recovery methods
- Recovery of Debt from Comforts Allowance
- Repayment Agreements
- Suspending Recovery from Comforts Allowance
- Types of Assistance that May be Recovered
- Reduced Family Unit - see Temporarily Reduced Family Unit
- Refugee Claimants
- Registered Disability Savings Plan (RDSP)
- Registered Education Savings Plan (RESP)
- Registered Retirement Savings Plan (RRSP)
- Release of Information
- Religious Orders
- Re-mortgaging
- Removal Orders/Deportation - see Citizenship Requirements
- Rental Income
- Rental Subsidy
- Replacement of Lost or Stolen Cheques
- Reserve
- Residency in BC
- Residency Verification
- Room and Board
S
- 17 Year Old PWD Applicants
- SIN Required - Code K
- Sanctions
- Failure to Provide Information or Verification
- Fraud Convictions or Court Judgements
- Inaccurate or Incomplete Reporting
- Multiple Sanctions
- Other Sanctions
- Quit or Fired
- Reasons for Sanctions
- Sanction Amounts
- Sanctions with Imminent Danger to Physical Health - Code B
- Scheduling Appointments
- School Start-up Supplement
- Scooter - see Medical Equipment - Basic Mobility, Positioning and Breathing Devices
- Security Deposits
- Security Deposits, Utility - see Utility Security Deposits
- Self-Employment Program (SEP)
- Business Plan
- Deductions and Exemptions
- Eligibility Criteria
- Existing Clients
- Income
- Intake Process
- Limits on Asset and Loan Exemptions
- Meaning of Business Launch
- New Clients
- Participation of non-PWD Family Members
- Program Components
- Program Intent
- Program Introduction
- Reporting Requirements
- Requirement for Employment Plan or Voluntary Participation Plan
- Self-Employment Support Services
- Self-Sufficiency of Clients
- SEP Deductions and Exemptions
- Seniors Supplement (SS)
- Shared Parenting Assistance (SPA)
- Shared Residence
- Shelter
- Short Term Nutritional Supplements - see Nutritional Supplements
- Special Care Facility
- User Charges
- No Employment-related Obligations Categories
- Eligibility for Medical Services Only
- Comforts
- Special Transportation Subsidy (STS)
- Sponsorship
- Sponsorship Breakdown - see Sponsorship Undertaking Default - Code L
- Sponsorship Undertaking Default
- Sponsorship Undertaking Default - Code L
- Eligibility
- Health and Safety Concerns
- After Assistance Has Been Issued
- Before Assistance Is Issued
- Issuing Hardship Assistance
- Persons with Disabilities
- Sponsor Unable/Unwilling to Pay
- Promise to Pay
- Repayment Agreement
- Spouse - see Living Arrangements
- Staff Assisting Clients
- Storage
- Stolen or Lost Cheques - see Replacement of Lost or Stolen Cheques
- Strike or Lockout - Code E
- Students
- Students' Assistance
- Supervised Independent Work Search (SIWS)
- Supplement for Alcohol and Drug Treatment
- Eligibility
- Methadone Program
- Transportation to Alcohol and Drug Treatment
- Issuing Supplements for Alcohol and Drug Treatment
- Support Allowance
T
- T5007
- Taxis
- Thalidomide Victims' Compensation
- Temporarily Reduced Family Unit
- Therapeutic Volunteer Supplement (TVS)
- Third Party Checks
- Three Week Work Search
- 14 day touchback
- Assessing Work Search
- Exemptions
- Independent Work Search Tool Kit
- Proof
- Reapplications
- Requirements
- Right to Appeal
- Special Circumstances
- Work Search Guidelines
- Time Limits (TL)
- 24 out of 60 Months
- Who is Affected
- Applying Reductions
- Compliance Exemption
- Consequences
- Months that Do Not Count
- Expected to Work - Medical Conditions
- Months Included
- Overrides to the Time Limit Count
- Sole Recipient with Disabled Child
- When Time Limits Begin
- Factors in determining if a condition 'interferes' with any type of employment
- Training Initiative Supplement (TIS)
- Transients
- Transit - see Bus Passes
- Transportation - see Moving, Transporation and Living Costs
- Transportation to Alcohol and Drug Facilities
- Travel Assistance Program (TAP)
- Travel Supplement
- Treatment - see Alcohol and Drug Residential Treatment
- Tribunal - see Appeal
- Trusts
- Tube Feed Supplement
- Assessing Eligibility
- Eligibility Criteria
- Eligible Clients
- Emergency Tube Feed Related Equipment, Supplies, and/or Nutritional Product Between $500 and $1000
- Emergency Tube Feed Related Equipment, Supplies, and/or Nutritional Product Under $500
- Ineligible Clients
- Intent
- Renewing Approvals for Ongoing Tube Feed Supplement
- Two Year Financial Independence
- Application of Discretion
- Assessing Financial Independence
- Corrections Protocol
- Discretion
- Exemptions
- Signed Declaration
- Special Circumstances
- Verification
- Types of Allegation and Referrals
U
- Underage Applicants
- Children in Care as Parents
- Children in Marriage-like Relationships
- Children Under 17 Years of Age
- Eligibility
- Employment Obligations
- Parental Support Contributions
- Referrals to the Family Maintenance Worker
- Referral to a MCFD Social Worker
- Right to Reconsideration and Appeal
- Unearned Income
- Universal Child Care Benefit
- Utility Security Deposits
V
- Values
- Vehicles
- Verification
- Additional Third Party Checks
- Client Responsibility
- Client Rights
- Documentation
- Indicators of Misrepresentation
- Role of Ministry Staff
- Third Party Checks
- Verification
- Verification Interview
- Verification and Eligibility
- Veterans Affair Canada (VAC)
- Income
- Pursuing
- Arrears or Retroactive Veterans Affairs Benefits
- Disability and Survivor Benefits
- Veteran's Independence Program (VIP)
- Vision, Mission and Values
- Vital Statistics Agency
- Voluntary Participation Plan (VPP)
W
- Walker - see Medical Equipment - Basic Mobility, Positioning and Breathing Devices
- Warrants
- Acts and Regulations
- Ministry Consequences of a Confirmed Warrant
- Exemptions from Ministry Consequences of a Warrant
- Repayable Warrant Supplement Due to Hardship
- Repayable Warrant Transportation Supplement
- Treatment of Family Unit While Warrant Holder is Out of Province
- Confirming the Existence of a Warrant
- Assessing Eligibility for Family Units that Include a Warrant Holder
- Issuing Repayable Warrant Supplement(s) Due to Hardship
- Issuing Repayable Warrant Transportation Supplement
- Resolving a Warrant
- Wheelchair - see Medical Equipment - Basic Mobility, Positioning and Breathing Devices
- Workers' Compensation Board (WCB)
- Working Income Tax Benefit (WITB)
- Work Search
