- B.C. Home
- Ministry of Employment and Income Assistance
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Online Resource Home
- Click on a Category name to see its topics
- Program Administration
- Application
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Verification and Eligibility
- Two-Year Financial Independence
- Time Limits
- Identification Requirements
- Citizenship Requirements
- Residency in British Columbia
- Living Arrangements
- Students
- Pursuing Income
- Verification
- Eligibility Review
- Compliance Review
- Monthly Reporting Requirement
- Income and Exemptions
- Assets and Exemptions
- Child in Home of a Relative (CIHR)
- Underage Applicants
- Payment of Assistance
- Loss Management - Referral for PLMS Review or Investigation
- Recoveries
- Sanctions
-
Hardship
- Eligibility for Hardship Assistance
- Awaiting EI Benefits - Code C
- Awaiting Other Income - Code P
- Assets in Excess - Code N
- Strike or Lockout - Code E
- Disqualification for Fraud and Related Offences - Code F
- Income in Excess - Code G
- Citizenship Requirements Not Met - Code A
- Sponsorship Undertaking Default - Code L
- Identity Not Established - Code J
- SIN Required - Code K
- Employment Planning and Exemptions
- Employment Programs and Community Services
- Employment Strategy for Persons with Disabilities
- Persons with Disabilities Designation
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General Supplements
- Bus Passes
- Camp Fees
- Christmas Supplement
- Clothing Supplement for People in Special Care Facilities
- Community Volunteer Supplement
- Confirmed Job Supplement
- Co-op Share Purchase Supplement
- CPP Adjustment Supplement
- Crisis Supplement
- Family Bonus Supplement
- Funeral Costs
- Guide Animal Supplement
- Identification Supplement
- Moving, Transportation, and Living Costs
- Pre-natal Shelter Supplement
- Replacement of Lost or Stolen Cheques
- School Start-up Supplement
- Security Deposits
- Senior's Supplement
- Special Transportation Subsidy
- Training Initiative Supplement
- Transportation to Alcohol and Drug Facilities
- Travel Supplement
- Utility Security Deposit
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Health Supplements and Programs
- Health Supplement Summary
- Eligible and Non-Eligible Health Supplements
- Alcohol and Drug Residential Treatment
- Dental and Orthodontic Services
- Diet Supplements
- Extended Medical Therapies
- Health Supplements for Persons With a Life-Threatening Health Need
- Healthy Kids
- Medical Equipment - Basic Mobility, Positioning and Breathing Devices
- Medical Equipment - Hearing Aids
- Medical Services Only (MSO)
- Medical Equipment - Orthotics and Bracing
- Medical Services Plan and Medical Coverage
- Medical Supplies
- Medical Transportation
- Monthly Nutritional Supplement (MNS)
- Natal Supplement
- Nutritional Supplements
- Optical Services
- PharmaCare
- Supplement for Alcohol and Drug Treatment
- Reconsideration and Appeal
- Other Programs
Individual Case Management
Overview: February 28, 2006
Effective: February 28, 2006
Front line staff translate BC Employment and Assistance legislation, regulations, and policy into practice. Case management is primarily the responsibility of the Employment and Assistance Worker (EAW).
EAWs are responsible for overall management of individual clients’ cases, which includes initiating and reviewing employment plans, assistance reviews, file closure, notifying clients about changes in eligibility, conducting home visits, residency verifications, and measures to detect and prevent fraud. Employment Consultants (ECs), Employment Program for Persons with Disabilities Service Coordinators (EPPD SCs), and contracted service providers may also have a role in managing the provision of employment-related supports. Other EIA staff manage the provision of other ministry services, such as family maintenance.
EAWs are responsible for assisting clients to reach their full social and economic potential. They must balance the two inter-related roles of determining eligibility and supporting clients to employment.
Contracted services support the efforts of the EIA case manager in helping clients become independent of assistance through sustainable employment.
