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Verification and Eligibility
- Two-Year Financial Independence
- Time Limits
- Identification Requirements
- Citizenship Requirements
- Residency in British Columbia
- Living Arrangements
- Pursuing Income
- Information and Verification
- Eligibility Review
- Compliance Review
- Monthly Reporting Requirement
- Income and Exemptions
- Assets and Exemptions
- Child in Home of a Relative (CIHR)
- Underage Applicants
- Payment of Assistance
- Loss Management - Referral for PLMS Review or Investigation
- Eligibility for Hardship Assistance
- Awaiting EI Benefits
- Awaiting Other Income
- Assets in Excess
- Strike or Lockout
- Disqualification for Fraud and Related Offences
- Sanctions with Imminent Danger to Physical Health
- Income in Excess
- Immediate Needs - Work Search Required
- Sponsorship Undertaking Default
- Identity Not Established
- SIN Required
- Employment Planning and Exemptions
- Employment Programs and Community Services
- Employment Strategy for Persons with Disabilities
- Persons with Disabilities Designation
- BC Bus Pass Program
- Camp Fees
- Christmas Supplement
- Clothing Supplement for People in Special Care Facilities
- Community Volunteer Program
- Confirmed Job Supplement
- Co-op Share Purchase Supplement
- CPP Adjustment Supplement
- Crisis Supplement
- Family Bonus Supplement
- Funeral Costs
- Guide Animal Supplement
- Identification Supplement
- Moving, Transportation, and Living Costs
- Pre-natal Shelter Supplement
- Replacement of Lost or Stolen Cheques
- School Start-up Supplement
- Security Deposits
- Senior's Supplement
- Special Transportation Subsidy
- Training Initiative Supplement
- Transportation to Alcohol and Drug Facilities
- Travel Supplement
- Utility Security Deposit
Health Supplements and Programs
- Health Supplement Summary
- Eligible and Non-Eligible Health Supplements
- Alcohol and Drug Residential Treatment
- Dental and Orthodontic Services
- Diet Supplements
- Extended Medical Therapies
- Healthy Kids
- Life-Threatening Health Needs
- Medical Equipment and Devices
- Medical Equipment - Hearing Instruments
- Medical Services Only (MSO)
- Medical Equipment - Orthoses
- Medical Services Plan and Medical Coverage
- Medical Supplies
- Medical Transportation
- Monthly Nutritional Supplement (MNS)
- Natal Supplement
- Nutritional Supplements
- Optical Services
- Supplement for Alcohol and Drug Treatment
- Tube Feed Supplement
- Decisions, Reconsideration and Appeal
- Family Maintenance Program (FMP)
Eligibility: June 30, 2008June 30, 2008
ID requirements consist of both of the following:
proof of identity for all family members
a social insurance number for all adult family members.
To establish proof of identity, the applicant must provide the original documents at the time of application or there must be copies already on the case/contact where there is an existing case. Where a former client reapplies and staff are able to view previously scanned documents that in the EAW's opinion establishes the applicant's identity, the identification requirements are considered satisfied. [see Policy – ID on Existing File]
An applicant can meet the requirement to provide a social insurance number by providing an original document or other information which verifies the SIN provided by the applicant. [See Policy – Verification of SIN]
In cases where a couple, with or without dependent children, applies for assistance, only the primary applicant in the family unit must meet the ID requirements to be considered eligible for income assistance or disability assistance. The other family members must meet the ID requirements as soon as possible.
Proof of Identity: January 9, 2015January 9, 2015
At the time of application for assistance, each applicant must provide two pieces of identification (ID). One must be a photo ID from the list of primary ID, and the second may be selected from either the primary or secondary ID list. [see Policy – Table: Primary and Secondary ID]
For each dependent child, at the time of application for assistance or when a dependent child is added to an existing case, one piece of ID from either the primary or secondary ID list is required. A birth certificate is the preferred proof of ID for a dependent child. [For more information on exceptions to ID requirements for dependent children, see Policy – Exceptions]
Photo ID documents are required for all ID in the list of primary ID. Interim documents (for example, interim driver's licence) are not to be accepted as primary ID. In cases where a photo ID has expired, it is acceptable as primary ID as long as the EAW is satisfied that the photo resembles the applicant and therefore proves the applicant's identity.
Table: Primary and Secondary ID
|Primary ID (Photo ID)||Secondary ID|
Note: Canadian Citizenship Certificates (issued after February 1, 2012), immigration documents IMM 1000 and IMM 5292 (all are without photos) must be presented with another piece of primary ID that contains a recent photo, in addition to a secondary ID. Applicants holding a Temporary Resident Permit IMM 1442 should obtain a work permit as soon as possible in order to qualify for a SIN and other primary IDs.
Note: The SCIS card is acceptable as primary ID, while the older versions of the CIS cards are only acceptable as secondary ID. The CIS cards cannot be used as secondary ID when the SCIS is used as primary ID. The toll-free number may be used to verify the validity of the card in questionable circumstances, or if the photo does not match the applicant. If a call to the automated system indicates that the card's serial number is invalid, return the card to the applicant and inform them to contact AANDC. [see Contacts – AANDC]
Following is an example of the Secure Certificate of Indian Status card.
All persons holding the Sponsorship Undertaking: Confirmation of Permanent Residence (IMM5292) [see Forms and Letters] automatically receive the Permanent Resident Card. There is a $50 fee for the card and the card expires every five years.
Note: Children receive their own Permanent Resident Card.
Applicants must be registered on the system in the name for which they have produced identification.
Applicants who are unable to provide the required identification, may opt to access the ministry's Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements are met, applicants who meet identification requirements using CIP will be eligible for Income Assistance on a temporary basis (up to 6 months) while they continue to pursue the required identification documents.
Verification of Social Insurance Number: October 1, 2012October 1, 2012
All applicants and adult dependants are required to have a verified and valid Social Insurance Number (SIN). Documents that may be used for verification of a SIN consist of:
A valid SIN card
A copy of a valid SIN card on the client's existing case.
Confirmation of SIN letter from Service Canada.
An original Notice of Assessment from Canada Revenue Agency containing SIN and name, or a copy of this document on the client's existing case.
Other original formal documentation from the Government of Canada that contains social insurance number and name, or a copy of this documentation on the client's existing case.
Note: A valid SIN card refers to a Social Insurance Card issued by Service Canada. Metal cards that have Government of Canada printed on them are not valid SIN cards.
Assuming all other eligibility requirements are met, clients may be eligible for hardship assistance SIN required, while they await documentation to verify their SIN. [For more information, see Related Links – Hardship Assistance – SIN Required.]
The following applicants and recipients are exempt from meeting the Social Insurance Number (SIN) requirement when determining eligibility for income assistance or disability assistance:
- Refugee claimants,
- Temporary Resident Permit holders,
- Those who qualify for an exemption from citizenship requirements,
- Those with permanent resident status waiting to receive a Social Insurance Number
ID on Existing Case: December 1, 2008December 1, 2008
If a former client reapplies and no longer has the required ID or SINdocuments in their possession, but copies are on their case, no identification supplement should be issued.
Physical files that have been moved to offsite storage can be requested by an authorized person (SAS or CSW). The file retrieval process will normally take 2 – 5 days.
Note: In cases where hardship would result from the file retrieval process, hardship assistance (Identity Not established or Sin Card Required) may be considered if all other eligibility criteria are met.
Applicants without the required ID may opt to access the ministry’s Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements have been met, applicants who meet identification requirements using CIP will be eligible for Income Assistance on a temporary basis (for up to 6 months) until copies of required ID are retrieved from off-site.
In cases where the physical file was sent to off-site storage from an Employment and Assistance Office other than from the ministry office where the application for assistance is being made, contact the office that originally sent the file off-site and ask authorized staff at that office to request the file (only offices that sent a file off-site can request the file to be retrieved).
Exceptions: January 9, 2015January 9, 2015
The following are exceptions to ID requirements:
For newborn infants, a copy of the registration of live birth, application for a birth certificate or ankle bracelet from the hospital is sufficient for identification purposes for a three-month period.
For Children in Home of Relative (CIHR) recipients, one piece of identification from either the primary or secondary ID list, plus a photograph of the CIHR child is sufficient for identification purposes.
Where a client is incapable of managing his or her normal daily responsibilities due to health issues beyond his/her control and is therefore unable to obtain ID or a SIN, a third party can assist them in obtaining the documents needed to meet the ministry's ID requirements.
Where an applicant or recipient is unable to provide one piece of ID for a dependent child from either the primary or secondary ID list (because the ID does not exist or is not legally accessible), a supervisor has authority to accept other proof of identity.
Examples of other acceptable proof of identity include:
a signed letter from medical personnel (e.g., physician, nurse, nurse-practitioner, registered midwife, or hospital social worker) who attended the birth of the child (for a newborn).
a signed letter from an authority (e.g., a social worker from the Ministry of Children and Family Development) regarding the identity and residence of the child.
ID Requirements not Met: March 8, 2012March 8, 2012
Until the required identification documents are received, the family unit is not eligible for income assistance or disability assistance. Assuming all other eligibility requirements are met, clients may be eligible for hardship assistance under identity not established while they apply for replacement ID. [For more information see Related Links Hardship Assistance – Identity Not Established]
Applicants who are unable to provide the required identification, may opt to access the ministry's Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements are met, applicants who meet identification requirements using CIP will be eligible for Income or Disability Assistance on a temporary basis (for up to 6 months) while they continue to pursue the required identification documents.
The ministry may issue funds to assist recipients in obtaining the required ID, with the exception of immigration documents. [For more information, see Related Links – Identification Supplement.]
If the client does not produce the required identification documents within 6 months, their case must be reviewed with the supervisor for action. The Employment and Assistance Act and the Employment and Assistance for Persons with Disabilities Act (Section 10) authorize the ministry to request or seek verification of information related to eligibility provided by a client, including identification.
If it is established that the client has been attempting to obtain the documentation but for reasons outside his/her control has not been successful, an extension may be given with supervisor approval. Ministry staff should assist the client in obtaining identification documents and consider eligibility for an ID supplement. [See Related Links – Identification Supplement]
If it has been established that the client has not been pursuing the required identification documents, the requirements for continued eligibility for income assistance are not being met and further assistance should be denied.