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Identification Requirements


Policy

Eligibility: June 30, 2008

Proof of Identity: February 25, 2013

Verification of Social Insurance Number: October 1, 2012

ID on Existing Case: December 1, 2008

Exceptions: June 30, 2008

ID Requirements not Met: March 8, 2012

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Eligibility: June 30, 2008
June 30, 2008

ID requirements consist of both of the following:

  • proof of identity for all family members
  • a social insurance number for all adult family members.

To establish proof of identity, the applicant must provide the original documents at the time of application or there must be copies already on the case/contact where there is an existing case. Where a former client reapplies and staff are able to view previously scanned documents that in the EAW's opinion establishes the applicant's identity, the identification requirements are considered satisfied. [see Policy – ID on Existing File]

An applicant can meet the requirement to provide a social insurance number by providing an original document or other information which verifies the SIN provided by the applicant. [See Policy – Verification of SIN]

In cases where a couple, with or without dependent children, applies for assistance, only the primary applicant in the family unit must meet the ID requirements to be considered eligible for income assistance or disability assistance. The other family members must meet the ID requirements as soon as possible.

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Proof of Identity: February 25, 2013
February 25, 2013

At the time of application for assistance, each applicant must provide two pieces of identification (ID). One must be a photo ID from the list of primary ID, and the second may be selected from either the primary or secondary ID list. One piece of ID from either the primary or secondary ID list is required for each dependent child. [see Policy – Table: Primary and Secondary ID]

Photo ID documents are required for all ID in the list of primary ID. Interim documents (for example, interim driver's licence) are not to be accepted as primary ID. In cases where a photo ID has expired, it is acceptable as primary ID as long as the EAW is satisfied that the photo resembles the applicant and therefore proves the applicant's identity.

Table: Primary and Secondary ID

Primary ID (Photo ID) Secondary ID
  • BC Driver's Licence and Services Card (Combined Card)
  • BC Services Card (Photo Card)
  • BC Identification (BCID) card
  • Canadian driver's licence
  • passport
  • Secure Certificate of Indian Status (SCIS) issued by Aboriginal Affairs and Northern Development Canada (AANDC) [see Resources for Staff]
  • original citizenship papers or immigration documents — these include: Record of Landing (IMM1000), Sponsorship Undertaking: Confirmation of Permanent Residence (IMM5292), Permanent Resident Card, Canadian Citizenship Certificate (after February 1, 2012), and a refugee protection claim or Temporary Resident Permit (IMM1442). (See note below).
  • Canadian Citizenship Certificate issued prior to February 1, 2012 (wallet sized card issued and includes photo).
  • offender identification card issued by Correctional Service Canada
  • BC Services Card (Non-Photo Card)
  • birth certificate
  • citizenship papers or immigration documents (without photo)
  • credit cards
  • CareCard
  • older versions of the Certificate of Indian Status (CIS) issued by AANDC (Laminated Certificate of Indian Status, Certificate of Indian Status "All-in-One," or Certificate of Indian Status "Pilot Project") [see Resources for Staff]
  • other documents that, by themselves or in conjunction with other documents, would be considered acceptable identification for cheque cashing purposes at banks or other financial institutions

Note: Canadian Citizenship Certificates (issued after February 1, 2012), immigration documents IMM 1000 and IMM 5292 (all are without photos) must be presented with another piece of primary ID that contains a recent photo, in addition to a secondary ID. Applicants holding a Temporary Resident Permit IMM 1442 should obtain a work permit as soon as possible in order to qualify for a SIN and other primary IDs.

Note: The SCIS card is acceptable as primary ID, while the older versions of the CIS cards are only acceptable as secondary ID. The CIS cards cannot be used as secondary ID when the SCIS is used as primary ID. The toll-free number may be used to verify the validity of the card in questionable circumstances, or if the photo does not match the applicant. If a call to the automated system indicates that the card's serial number is invalid, return the card to the applicant and inform them to contact AANDC. [see Contacts – AANDC]

Following is an example of the Secure Certificate of Indian Status card.

Secure Certificate of Indian Status

All persons holding the Sponsorship Undertaking: Confirmation of Permanent Residence (IMM5292) [see Forms and Letters] automatically receive the Permanent Resident Card. There is a $50 fee for the card and the card expires every five years.

Note: Children receive their own Permanent Resident Card.

Applicants must be registered on the system in the name for which they have produced identification.

Applicants who are unable to provide the required identification, may opt to access the ministry's Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements are met, applicants who meet identification requirements using CIP will be eligible for Income Assistance on a temporary basis (up to 6 months) while they continue to pursue the required identification documents.

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Verification of Social Insurance Number: October 1, 2012
October 1, 2012

All applicants and adult dependants are required to have a verified and valid Social Insurance Number (SIN). Documents that may be used for verification of a SIN consist of:

  • A valid SIN card
  • A copy of a valid SIN card on the client's existing case.
  • Confirmation of SIN letter from Service Canada.
  • An original Notice of Assessment from Canada Revenue Agency containing SIN and name, or a copy of this document on the client's existing case.
  • Other original formal documentation from the Government of Canada that contains social insurance number and name, or a copy of this documentation on the client's existing case.

Note: A valid SIN card refers to a Social Insurance Card issued by Service Canada. Metal cards that have Government of Canada printed on them are not valid SIN cards.

Assuming all other eligibility requirements are met, clients may be eligible for hardship assistance SIN required, while they await documentation to verify their SIN. [For more information, see Related Links – Hardship Assistance – SIN Required.]

The following applicants and recipients are exempt from meeting the Social Insurance Number (SIN) requirement when determining eligibility for income assistance or disability assistance:

  • Refugee claimants,
  • Temporary Resident Permit holders,
  • Those who qualify for an exemption from citizenship requirements,
  • Those with permanent resident status waiting to receive a Social Insurance Number

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ID on Existing Case: December 1, 2008
December 1, 2008

If a former client reapplies and no longer has the required ID or SINdocuments in their possession, but copies are on their case, no identification supplement should be issued.

Physical files that have been moved to offsite storage can be requested by an authorized person (SAS or CSW). The file retrieval process will normally take 2 – 5 days.

Note: In cases where hardship would result from the file retrieval process, hardship assistance (Identity Not established or Sin Card Required) may be considered if all other eligibility criteria are met.

Applicants without the required ID may opt to access the ministry’s Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements have been met, applicants who meet identification requirements using CIP will be eligible for Income Assistance on a temporary basis (for up to 6 months) until copies of required ID are retrieved from off-site.

In cases where the physical file was sent to off-site storage from an Employment and Assistance Office other than from the ministry office where the application for assistance is being made, contact the office that originally sent the file off-site and ask authorized staff at that office to request the file (only offices that sent a file off-site can request the file to be retrieved).

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Exceptions: June 30, 2008
June 30, 2008

The following are exceptions to ID requirements:

  • For newborn infants, a copy of the registration of live birth, application for a birth certificate or ankle bracelet from the hospital is sufficient for identification purposes for a three-month period.
  • For Children in Home of Relative (CIHR) recipients, one piece of identification from either the primary or secondary ID list, plus a photograph of the CIHR child is sufficient for identification purposes.
  • Where a client is incapable of managing his or her normal daily responsibilities due to health issues beyond his/her control and is therefore unable to obtain ID or a SIN, a third party can assist them in obtaining the documents needed to meet the ministry's ID requirements.

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ID Requirements not Met: March 8, 2012
March 8, 2012

Until the required identification documents are received, the family unit is not eligible for income assistance or disability assistance. Assuming all other eligibility requirements are met, clients may be eligible for hardship assistance under identity not established while they apply for replacement ID. [For more information see Related Links Hardship Assistance – Identity Not Established]

Applicants who are unable to provide the required identification, may opt to access the ministry's Client Identification Process (CIP) [see Procedures – Establishing Proof of Identity]. Assuming all other eligibility requirements are met, applicants who meet identification requirements using CIP will be eligible for Income or Disability Assistance on a temporary basis (for up to 6 months) while they continue to pursue the required identification documents.

The ministry may issue funds to assist recipients in obtaining the required ID, with the exception of immigration documents. [For more information, see Related Links – Identification Supplement.]

If the client does not produce the required identification documents within 6 months, their case must be reviewed with the supervisor for action. The Employment and Assistance Act and the Employment and Assistance for Persons with Disabilities Act (Section 10) authorize the ministry to request or seek verification of information related to eligibility provided by a client, including identification.

If it is established that the client has been attempting to obtain the documentation but for reasons outside his/her control has not been successful, an extension may be given with supervisor approval. Ministry staff should assist the client in obtaining identification documents and consider eligibility for an ID supplement. [See Related Links – Identification Supplement]

If it has been established that the client has not been pursuing the required identification documents, the requirements for continued eligibility for income assistance are not being met and further assistance should be denied.

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